Diversity, equity, and inclusion at DojoFrom local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK. And something that's fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you're curious, and you think customer-first, you have a place at Dojo.To make sure you're the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.The roleAt Dojo, we're all about keeping the customer at the heart of what we do. We've grown quickly by making sure our people think about their customers before they think of anything else. We're looking for a customer-obsessed, results-driven Director of Total Reward. Based in our London office, and reporting into the Chief People Officer, you will be a core member of the People and wider leadership group across Dojo. You will be a reward expert and enable our Payroll, Reward, and Benefits. You will leverage your expertise to craft the vision and strategy for Total Reward as well as oversee payroll, globally.What you will do…Provide Strategic Direction: Lead the development of reward, recognition, and benefits strategies to ensure best practices and alignment with Dojo's strategic objectives.Guide Critical Decisions: Act as the cornerstone for our C-Suite, supplying them with crucial data and insights necessary to make informed judgements.Maintain Our Competitive Edge: Keep Dojo ahead of the game by bringing up-to-date industry knowledge and market trends.Review and iterate: Ensure Dojo's reward programme is consistent and fair through multiple initiatives.Educate our People: Develop and deliver effective program education/communication to promote programs that shape employee engagement.Engage our stakeholders: Collaborate closely with relevant stakeholders to translate program concepts into implementation.Keep Dojo Compliant: Ensure compliance with our new markets' local regulatory requirements.What you will bring...Thoughtful and proactive leadership: Proven experience developing high-performing teams.In-depth expertise in core reward processes: Including equity, executive remuneration, and incentive schemes.Exceptional analytical skills: Ability to draw and communicate insights from data.Excellent organisational skills: To deliver highly complex projects in expedited timeframes.A practical 'hands-on' approach: Happy to roll up your sleeves.Attention to detail with quick execution: Balancing speed and quality.Exceptional interpersonal communication skills.Comfort with ambiguity and a fast-paced environment.Challenge to the status quo: You want to wow our people.Dojo from the get-goFirst launch was back in 2009. With over 15 years in the payments industry, we've got a story to tell. Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers. Our mission is to empower businesses to thrive in the experience economy by creating tools and tech that turns transactions into meaningful relationships.Question: what's curious, relentless, and customer obsessed?If you're keen to know the answer, you're a third of the way to meeting our Dojo values. If the following speak to you, let's talk:You're curious. You have a real desire to learn and create.You're relentless. You keep going even when it's easier not to.You're customer-obsessed. You know how important customers are to what you do.Dojo home and awayWe love collaboration. We have offices across Europe. Long-distance calls are a must, but we've always valued in-person work when it's possible. We avoid top-down policies – it's all about teams having the power to fuel their success. At Dojo, you're trusted to judge what you see and make the call in the best interest of our customers.Visit dojo.careers to find out more about our benefits and what it's like to work at Dojo.
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