.This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DescriptionAmazon Web Services is seeking a Billing Specialist to support our fast-growing Professional Services practice. This is a unique opportunity that will give you hands-on experience in Billing & Invoicing and Revenue Management across the countries in the Americas that we support and drive high-impact, scalable solutions ultimately accelerating our enterprise customer's journey to the cloud.Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). With AWS you can requisition compute power, storage, and many other services - gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with millions of customers in over 190 countries. Many of these customers seek help from AWS Professional Services in their journey to a cloud-based IT operating model.The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. The ideal candidate will be a self-starter with Order-To-Cash (OTC) experience, strong relationship skills, experience in process enhancements across functions and geographies, and a pursuit for improvement. This individual must have a proven record of delivering, problem-solving skills, financial process and system knowledge, and a passion for customer experience.Key job responsibilitiesOwn and deliver all financial transactions for Professional Services including monthly billing, credit and rebills, prepayments, support revenue and cost accrual reconciliations and reporting.Provide day-to-day support of stakeholders inquiries while adhering to defined SLAs.Invent new ways to define and measure program effectiveness and organizational productivity.Streamline and standardize billing processes to align with global best practices and maintain controls and compliance.Coordinate with teams across Leadership, BusAdv, Finance, Accounting, Tax, Legal, HR, Financial Operation teams, and IT to ensure that the Standard Operations Procedures are followed and implemented.Provide input and consultation to business operations and sales team to ensure understanding and consistency.Lead special projects to drive improvements and integrations across the Professional Services Operations and partnering business teams.Able to dive deep to inspect and scrutinize large data sets to mitigate business risk and downstream impacts of billing activities.Able to assist with necessary UAT testing as part of market expansion launches and SFDC, Commerce Platform, Clipper and OFA troubleshooting as needed.About The TeamOur team is dedicated to supporting new members
