Returns Processor

col-wideJob Description:**JOB DUTIES**:**Key Responsibilities**:- Raise RMA's (Return Merchandise Authorization) on the system and provide the relevant information to the customer- Liaise with vendors regarding returns and returns processes- Process returns to be sent to and returned from vendors- Testing of certain materials to confirm faults- Process credit notes and repaired items back to customers when they are received from vendors- Pre-configure orders to customer specifications**YOU MUST HAVE**:- Previous work experience in any customer support function, ideally dealing with vendors and suppliers- Fluent Spanish- Good administration skills and attention to detail and ability to follow instructions**WE VALUE**:- Basic understanding of SAP functions.- Basic understanding of the products we handle- Willingness to grow and learn- Ability to complete work as instructed and follow up- Capable of lifting to 25 kg- Willingness to consistently take the initiative to get things done**WHAT IT'S IN IT FOR YOU**:- Background of a stable and prosperous international company- Opportunity for professional development and growth- Possibility to work with modern and state of the art security systems technologies- Pleasant and modern working environmentCompany: ADILI-SS1At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.