Bella Hats is a specialized headwear shop dealing only with the highest quality products/brands in the branch - most renowned Italian artisans and miliners with astonishing heritage and recognition - Borsalino and Alfonso D'Este.
First company was established in Prague, Czech Republic (still existing under family management) in 1992 and is the synonym of the store you go when you want the best quality product followed by the knowledgeable and professional consulting.
Since the opening of the store in Prague, we became present in many markets, as direct retailers or wholesalers, keeping our tradition and name recognition growing and becoming synonym of the quality wherever we operate.
Our latest company/store, based in the historical city centre of Málaga, Spain, one of the biggest fashion centres of Europe since early 16th century is operating for almost two years now, and due to our passion, our employees, is continuously growing and inquiring new people to join the team, to learn and become Bella Hats family member.
TasksGreet and direct customersProvide accurate information (e.g. product features, pricing and after-sales services)Answer customers' questions about specific products/servicesProactively conduct price and feature comparisons to facilitate purchasingCross-sell productsUp-sell productsEnsure racks are fully stockedEnsure packaging is ready/mounted before customers come (boxes, bags)Ensure all the payment supplies are ready (all printers/terminals paper rolls)Manage returns of merchandise (together with Store Manager)Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)Inform customers about discounts and special offersProvide customer feedback to the Store ManagerStay up to date with new products/servicesDevelop skills continuously RequirementsFluent Spanish and good English languages are a mustUnderstanding of the retail sales processFamiliarity with consumer behavior principlesBasic knowledge/understanding of inventory stocking proceduresBasic knowledge/understanding of cash desk, POS card terminal and Tax Free terminals usageSolid math skillsTrack record of achieving sales quotas is a plusExcellent communication skills, capable of building trusting relationshipsAbility to perform in fast-paced environmentsFlexibility to work various shifts BenefitsIn case you have some consulting experience, you like improving yourself by learning from the best, you want to become "Dr. Feelgood", you like the real idea of enjoying coming and leaving the work always with a smile, you appreciate working with premium brands, you love working with unique and luxury items, and you'd like to be appreciated for your contribution and rewarded for it, this might be a perfect opportunity for you!
If you love working with customers who will love you back, if you are passionate and willing to learn and grow in the promising and professional environment, make sure to apply now.
In case your CV comes into the narrowed choice, you will be contacted for an interview to be held in our store, in order to get better feeling of the environment and the pace.
Looking forward to receiving your curriculum and meeting the best candidates!
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