Retail Area Manager (ECI)Reports to: Key Account ManagerPermanent contract (6-months trial)Barcelona, Spain + 2 trips/month are to be expectedHybrid mode (2 days/week home-office)Start date: at the earliest convenienceOUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.At Columbia Sportswear, we're as passionate about the outdoors as you are. And while our gear is available worldwide, we're proud to be based in the Pacific Northwest, where natural wonders are our playground.Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: "It's perfect. Now make it better." As pioneers of relentless improvement, we are constantly evolving.Discover a world of diversity within our team of 700+ across 13 European countries, united by the common goal of elevating Columbia to the pinnacle of outdoor brands in Europe.ABOUT THE TEAMYou will be based in our Barcelona office, located right next to the city in Sant Just Desvern, providing easy access to our office while remaining connected to Barcelona's vibrant atmosphere.The Retail Team consists of approximately 70 people divided into three key groups: Shop assistants operating in our ECI concessions, Regional Coordinators, and HR and Marketing Coordinators.ABOUT THE POSITIONAs our Retail Concessions Manager, you will take ownership of the operations across 25 El Corte Inglés (ECI) concessions in Spain. You'll lead a team of three Area Coordinators and approximately 70 Columbia staff members to deliver exceptional customer experiences and achieve sales targets.In this role, you'll serve as the central link between ECI site teams and our headquarters, working closely with the Key Account Manager to elevate our retail performance.HOW YOU'LL MAKE THE DIFFERENCELead Your Team: Manage a team of 3 ECI Area Coordinators and approx. 70 Columbia staff at ECI concessions across Spain.Support Staffing and Development: Partner with the HR Coordinator and your team on hiring, onboarding, and training.Monitor and Improve Performance: Review weekly sales data by region and concession, share insights, and identify areas for improvement.Be Present and Engaged: Regularly visit ECI locations to meet your team, review their work, and provide constructive feedback.Build Relationships: Negotiate with ECI centers and floor managers to secure better store locations and new marketing opportunities.Manage Operations: Oversee the opening and closing of concessions, ensuring everything runs smoothly.Coordinate Inventory: Work closely with the Account Services Rep to keep track of product levels.Implement Brand Guidelines: Coordinate visual merchandising and promotional offers.Support Wholesale Activities: Assist the Key Account Manager with ECI wholesale business activities.YOU AREA people leader who enjoys motivating and supporting staff.Committed to ensuring smooth day-to-day operations.A strong communicator and business partner.A problem solver who can make decisions independently.A team player with a positive mindset.YOU HAVE2 to 4 years' experience managing a large sales team in retail.An understanding of El Corte Inglés' environment and policies.Strong knowledge of retail management and customer service tools.Good analytical skills, confident using MS Excel.Fluency in Spanish and English.Availability to travel 70% of the time.PERKS & BENEFITSSignificant discounts on Columbia and Sorel products.Health insurance allowance for employees in Switzerland.Unlimited access to LinkedIn Learning.A monthly Learning Hour for training and discovery.DEI initiatives to strengthen our involvement around these themes.ABOUT THE CULTUREAt Columbia Sportswear, we value an inclusive and open culture.We are committed to fostering a sense of belonging.We offer the opportunity to work for a US-based company within a multicultural environment.Our culture of continuous learning enables employees to grow.To learn more about us and our culture, visit our page on Welcome To The Jungle.ABOUT THE HIRING PROCESSReady to unlock your potential at Columbia Sportswear Company? Apply now!Your unique strengths align perfectly with our team: we are thrilled to extend you an offer!#LI-LA1This job description is not meant to be an all-inclusive list of duties and responsibilities.
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