.Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain).
Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries.
These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:Royal Hideaway Luxury Hotels & ResortsBarceló Hotels & ResortsOccidental Hotels & ResortsAllegro HotelsAll of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory.
Do you want to be part of our story?
Join our team!What will you do?
Acordar, desarrollar y/o cumplimentar los objetivos marcados respecto a la producción, control de costes, satisfacción de clientes y eficacia de los procesos wellness.Supervisar y controlar el cumplimiento de protocolos.Coordinar las ofertas para la captación de clientes, diseño de promociones, etc., con la aprobación del Director del Hotel.Gestionar al equipo de Spa (selección, acogida, integración, formación, turnos, bajas, altas, etc.
).Realizar los procesos administrativos y contables propios de la gestión de cobros de la recepción del SPA.Planificar, aplicar, evaluar y realizar seguimiento de las actuaciones de mejora en la prestación de servicios propios del Centro Spa.Gestionar y supervisar el aprovisionamiento de materiales y productos utilizados para el desarrollo de los servicios.Supervisar la limpieza y mantenimiento de las instalaciones, avisando a la Gobernanta y al Jefe de mantenimiento de cualquier posible incidencia.What are we looking for?
Formación requerida: Grado Universitario o Grado Superior especializado.Experiencia mínima de dos años como responsable de SPA.Habilidades comerciales.Alta orientación al cliente.Nivel de Inglés alto.Se valorará conocimientos intermedios de paquete Office.Your benefits: You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues