Minimum Requirements: Bachelor's degree and/or equivalent experienceMultiple years of professional experience in the market research fieldDemonstrate applied knowledge across the core phases of the market research cycle: awareness, targeting, acquisition, and retentionExperience setting research objectives, writing surveys, and creating sound sampling and weighting schemes, and analyzing resultsExperience with applied statistics, predictive analytics, and mixed methodology researchExperience in presenting research to convey key insights from analysisDemonstrated ability to collaborate effectively across internal teamsAbility to translate complex data sets into clear and compelling written narrativesProficiency in MS Excel and WordFluent in Spanish and EnglishJob Summary: Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading digital video services on the Internet today, and we're just getting started changing the way millions of people around the world enjoy content.
Amazon Studios is the movies and television development and production arm of Amazon. It is our role to produce original content and license studio programs worldwide in exclusive service of Amazon's Prime Video customers. We need your passion, innovative ideas, and creativity to help take us to new heights.
Amazon Studios Customer Insights are looking for a highly motivated Research Manager to support customer-focused primary research projects for its operations in Spain. You'll work in a new, exciting Customer Insights Team in Europe, which connects our creative teams with our customers throughout their viewing journey. You will work closely with Data Science, Productions, Development, Marketing, and Finance teams, always making sure to represent the voice of our customers. This role will allow you to develop insights that help break new series on our service, maintain strong performance, and make a real impact for our customers.
Key Job Responsibilities: Identify appropriate methodologies based on business and research objectivesPartner with internal Panel Operations team to oversee the programming and deployment of research projects with Amazon Prime Video customersWork with vendors to ensure successful execution of research projects (domestic and global)Support research projects using primary, secondary, and syndicated data sourcesAccurately represent and advocate for the Prime Video customer in all analysis and meetingsTake ownership of research studies end to endA Day in the Life: You will work in a new, exciting Customer Insights Team in Europe, which connects our creative teams with our customers throughout their viewing journey.
Additional Qualifications: Experience on the research vendor side or within the research group of a media companyUnderstanding of the television programming landscape is a plusExperience leading different types of viewer studies such as episode testing, dial testing, concept testing, series maintenanceDirect experience leading studies across various methodologies: online quant surveys, focus groups, 1:1, ethnos, online qual, mobileExperience with various statistical techniques (regression analysis, coefficient correlation)Experience with Vision Critical's Sparq platform, Tableau, SPSS, Quanvert, R, Python
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