WHAT YOU'LL DOAs a Research Associate within BCG's Data & Researcher Services team, you would provide secondary research in support of proposals, client cases, and business or IP development initiatives, with specialization in Infrastructure, Real Estate, Transportation & Tourism topics.You will be responsible for delivering on a variety of requests throughout the day. The environment is fast-paced and may require you to connect with customers from the consulting and knowledge teams to refine/understand the scope, devise an appropriate approach, package, and deliver to the satisfaction of the customer.There is an opportunity for you to grow and learn in an apprenticeship culture where you can quickly build and expand your research knowledge base to the next level. BCG's Travel, Cities and Infrastructure practice creates breakthrough strategies for clients across all TCI sectors. We work collaboratively with our clients and across our capabilities to deliver insights, produce results, and create profound value.YOU'RE GOOD ATDeveloping topic knowledge and industry expertise: You will manage various research requests with high-level accuracy and organization, primarily on Hospitality, Tourism, Travel distribution, and Aviation topics for our European-based consulting teams. You will take ownership of personal development in research delivery and topic specialization. You will be required to understand request objectives focused on Hospitality/Tourism/Transportation topics and proactively suggest the most appropriate and efficient research approach to senior DRS team members and customers, as appropriate. You will evaluate our source quality and data accuracy, and proactively help to identify and raise research-related issues.Customer and team orientation: You will engage in thought partnership with consulting teams and knowledge teams to understand, scope, and deliver accurate, timely, and relevant data and information. You will welcome the opportunity to grow and learn in an apprenticeship culture where you can quickly build and expand your research knowledge base to the next level.Utilization and development of tools and technology: Along with collecting, summarizing, and synthesizing relevant data and information into appropriate, concise, timely, and highly effective output, you are proficient in Excel, Word, and PowerPoint. With guidance, you will develop tools, resources, and training within the Travel, Transport, and Leisure topics, contributing to knowledge capture and documentation. Using your strong analytical thinking, you will provide advanced synthesis and develop deep expertise in specialized research tools, databases, and sources.Working flexibly in a fast-paced environment: In addition to being intellectually curious and able to work in a fast-paced, deadline-focused environment, you can identify practical, timely, and innovative research approaches.YOU BRING (EXPERIENCE & QUALIFICATIONS)0-2 years of business research experience, with specialization in Travel and Tourism topics specifically: Tourism (destination development), Leisure (Hotels, cruise lines, theme parks, etc.), Aviation (airlines and airport infrastructure), and Travel Distribution.Exposure to Tourism destination development and Travel Distribution topics would be an added plus.Bachelor's degree with strong preference for Tourism or Hospitality Management. A Master's in Tourism, Hospitality, or Aviation Management is a plus but not mandatory.Proficiency in Excel and PowerPoint is a must.Excellent communication skills, proficiency in English, and fluency in another European language.Sound understanding of the European Tourism sector and markets.Desirable knowledge of research databases like OAG, Phocuswright, Euromonitor, or STR.YOU'LL WORK WITHOur knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.ADDITIONAL INFORMATIONThe Data and Research Services (DRS) is BCG's research center of expertise. We collaborate with our consulting teams to bring advanced research capabilities to support projects and clients, enabling them with solution-oriented research and accelerated insight generation. DRS works with both qualitative and quantitative data, conducting research and providing synthesized results from over 100 commercial sources, publicly available data, company and industry research, macro-economic, commodities, and trade data.
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