.You Lead the Way.
We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.
Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.
And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Do the right thing for our customers, our company and your career.American Express is a global service company, providing customers with outstanding access to products and experiences that enrich lives and build business success.
Every single day, we make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services, enabling them to do and achieve more.We are committed to becoming the world's most respected service brand and daily deliver outstanding service to our customers, constantly reinventing our way of working to ensure we offer rich rewards that redefine expectations for our clients and ourselves.Responsibilities:Servicing Business Travel Accounts (BTA) and Corporate Card company administrators who are the point of contact for our clients.Responding to phone and email requests to include but not limited to balance updates, invoice/charge details, cancelling cards, changes to company address, re-ordering statements and delivering the business Relationship Care ethos throughout every interaction.Use and management of internal and external online tools Partnership management with third party vendors.Handling complex issues via calls and emails that require patience, diligence and a Growth Mentality.Building strong, positive relationships between travel agents, client account managers, senior leadership and clients directly to ensure consistency and clarity on data and payment processes