Remote Norwegian Tech Support Role In Portugal

Remote Norwegian Tech Support Role in Portugal Position: Tech Support for Smart Lighting Devices Language: Norwegian Native English (B2) Location: Work from home in Lisbon (Candidates from Coimbra to Algarve accepted) Start Date: 4 September 2024 Onsite, 25 September remote. Employment Type: Full-time, 6-month contract Schedule: Monday to Friday (including bank holidays) Rotational shifts: 07:00 AM to 07:00 PM Weekends off Compensation: Competitive salary Meal allowance: 7.23 per day Internet allowance: 20 per month Health insurance: Free after 6 months Responsibilities: Handle technical customer contacts via phone, email, chat, and social messaging channels Provide clear and practical information Assist with pre-sales inquiries, general questions, and technical support issues Manage and escalate customer issues Collaborate with other technicians to resolve or close help tickets Join Our Team Be part of a leading company in lighting solutions for professionals, consumers, and the Internet of Things. Our energy-efficient products and services enhance light quality, making lives safer, businesses more productive, and cities more livable. Apply now and illuminate your career