Are you passionate about providing exceptional customer service in the jewelry industry? We are currently seeking a Customer Specialist to expand our team. If you have a keen eye for detail, excellent communication skills, and a strong desire to create memorable customer experiences, we invite you to apply for this exciting opportunity. Join us in the world of fine jewelry and make a difference in our customers' lives!Your responsibilities and impact as a Jewelry Customer Specialist will be:Assist with customer queries via various channels including phone and emailsHandle tasks such as order upselling, troubleshooting, managing fraud orders, and processing returns efficientlyProactively inform customers about available promotions and discounts, enhancing their shopping experienceEnsure and participate in the success of the departmentSkills, qualifications and interests you need to succeed in this role: You are a native Dutch speaker with excellent English (C1 level)You are client and quality orientedYou are highly reliable, adaptable, and flexibleYou have troubleshooting and strong problem-solving skillsYou are open to work and live in a very multicultural environmentWhat's in it for you? A full-time job, 40 hours a week, 8 hours a dayPossibility to work from home from GreeceSalary: 14 salaries per year x 1.200€ gross per month + up to 100€ bonus per monthAccommodation allowance: 125€ gross accommodation bonus per month (only over the first working year)Extra 80€ gross monthly for the initial 12 months starting from your date of employmentSchedule: from Monday to Sunday, from 08:00 to 21:00 (rotative)A Quality Certified Management CompanyA Multicultural environment: 8.000+ passionate people from +90 countries working togetherA Company offering you not only a job, but a full experience abroad!A recognized training delivered by the biggest brandsA complete relocation package for non-local applicants including:Flight ticket to AthensHotel accommodation for 4 weeks with breakfastAssistance in finding a flat + real estate agency fee paid by the CompanyOther benefits: vouchers, discounts, free Greek classes, events, outings, and parties all year roundYour Future Company: Located in Athens, you will find a company that takes care of you from your career development, language skills, accommodation, and your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!#J-18808-Ljbffr