Remote German Customer Care Advisor In Greece - Relocation Package

Description Are you a German speaker? Are you tired of the constant gloomy weather and you want a little sunshine in your life? Embark on a new adventure where you'll be able to work 100% remotely from all over Greece as a Customer Care Advisor for a multinational BPO company! Responsibilities Managing of incoming calls Identify and access customers' needs to achieve satisfaction Build relations of trust through open and interactive communication Provide accurate, valid, and complete information by using the methods/tools Keep records of customer interaction, process customer accounts and file documents Follow communication procedures, guidelines, and policies Requirements Native or near to native German language (C2) Very good command of English language (B2 – C1) Good MS Office skills Strong phone contact handling skills and active listening Excellent communication and presentation skills Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Benefits Competitive Remuneration package Extra bonus depending on the performance appraisal Health care benefits and numerous other discounts Ticket restaurant Relocation Cost (Flight ticket, 4 weeks hotel accommodation, pick up from the airport) #J-18808-Ljbffr