About Contentsquare
Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.
Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.
In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises.
Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!
Our Mission
At Contentsquare, all employees share one goal: to help brands create exceptional online experiences with our industry-leading digital experience analytics platform.
The Platform Mission
The Platform mission is to lead the Platform and Infrastructure in CS, for us, that means 2 main things:
Manage and operate state-of-the-art multi-cloud, high-scale SaaS
Support our developers from build to production. Make it efficient and simple for them to do magic
Our Tech Stack
We host our SaaS on AWS and Azure. We run our stateless applications on Kubernetes and are on our way to running stateful ones as well.
Our data pipelines use Kafka, Aerospike, Clickhouse, Flink, and RDS.
We manage our entire infrastructure with Terraform, ArgoCD, and Helm.
We use Github and Github-actions for CI, Spinnaker for Deployments.
Observability with Grafana, Prometheus, Mimir, ELK, and more...
Our Values
The platform team operates with the mindset and focus on 6 pillars:
Observability, Security, Cost, Reliability, Scalability, and Dev experience.
Main Challenges
Support the growth of engineering teams and technologies
Enhance production resiliency and scalability
Perfect our observability, cost, and security of our SaaS
Make our development experience simple, accessible, and powerful
Unify 3 companies' technical stacks
The Opportunity
As an Engineering Manager in the Platform organization, you will own the Production Reliability scope in Contentsquare, helping more than 400 developers to work with confidence and efficiency. From build to production, ensuring their tools, processes, and working environment are conducive to their best work.
As a leader in R&D, you will significantly impact our SaaS product reliability. You will play a critical and active role in the day-to-day operations. This is an excellent opportunity to be one of the key leaders of R&D.
What You'll Do
Manage a team and continue to grow, train and mentor it
Work on vision and strategy for Platform Reliability
Take a big part in the leadership of Platform, striving for improvements everywhere
Have the opportunity to play a big part in the leadership of R&D
Collaborate with many dev teams on architecture, design, and planning
Manage big and important projects on multi-cloud environments
Own, improve and advocate for production stability and performance
Work with all major technologies relevant to manage high-scale SaaS and big data environments on public clouds (AWS & Azure)
Work closely with all our top engineers and management, reporting to Senior Director of Platform Reliability
What Would Make You a Good Fit
Experience working for a SaaS company
5+ years DevOps or SRE experience, preferably in a global company
4+ years of experience as a manager
Data-driven and love numbers. Working closely with dev teams for benches and calculations on scale and needs
Caring about developer's experience and continuously improving their efficiency and joy working with Platform tools
Very curious and technical with hands-on experience
Ability to lead cross-functional technical projects
Quick adaptability in a changing environment and willingness to reconsider methods
Strong will to go beyond yourself
Great team player
Desire to be part of an amazing fast-growing & international company
Fluency in English (spoken, written)
Work Hard and Play Hard spirit
Why You Should Join Contentsquare
We're humans first. We hire dedicated people and provide them with the trust, resources, and flexibility to get the job done
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits
We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact
Our clients, partners, and investors love our industry-leading product
Benefits/Perks
Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
Work flexibility: hybrid and remote work policies
Generous paid time-off policy (every location is different)
Immediate eligibility for birthing and non-birthing parental leave
Wellbeing and Home Office allowances
A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours
Every full-time employee receives stock options, allowing them to share in the company's success
We offer many benefits in various countries - ask your recruiter for more information
Equal Opportunity Employer
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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