The Commercial Banking Relationship Manager (Lucena) is responsible for managing the needs of large and middle market corporate clients, including but not limited to local conglomerates and multinational corporations. They are assigned to: Cultivate trust and partnership and be designated as one of the top bankers of their existing and potential corporate clients; Grow the profitability of its portfolio of accounts by providing timely and appropriate financial solutions to these clients; Ensure positive customer experience with the bank, all within the bank's policies and guidelines. Responsibilities Portfolio Management: Responsible for managing a portfolio of corporate clients and ensuring its profitability. Relationship Management: Cultivate trust and partnership with clients by initiating sales calls, client engagements, and visits to ensure that all client needs are addressed in a timely manner and in adherence to regulatory and internal policies. Revenue and Income Growth: Ensure attainment of income and volume targets through implementation of business development strategies and initiatives that enhance the breadth and depth of product portfolio in response to corporate clients' needs. Customer Care: Ensure positive customer experience by soliciting customer feedback, conducting competitive scans, and gathering market intelligence, while working closely with product groups, channels, operations, legal, and compliance units. Loan Negotiation, Documentation and Administration: Collaborate with Credit partners in structuring loan packages and on-time renewals, negotiate line terms and conditions with clients, and assist in presenting accounts to the Bank's credit approving bodies. Monitoring Loan Portfolio Credit Quality: Monitor the credit quality of the loan portfolio, ensuring full compliance with credit policies and standards, and strategize for loan recovery when necessary. People Management: Responsible for training the Service Associate on day-to-day activities to achieve client expectations and bank goals. Qualifications College graduate preferably with a degree in a business-related discipline such as Banking, Accounting, or Finance. #J-18808-Ljbffr