Allianz Services Global Mobility Services (GMS) provides services within strategic travel & mobility management by bundling spend volumes within Allianz Group, harmonizing and digitalizing relevant processes and applications as the shared service provider of Allianz Group. The following services belong to our service portfolio: development and deployment of travel policy, conducting tenders and closing contracts with travel suppliers (Travel Procurement), implementation of services for contracts/processes/tools, providing infrastructure and service management for travel bookings and payment, managing data and reporting requirements (HR, Tax, Security, Environment, etc.), traveler security, managing travel end-to-end IT platforms, supplier management, service management for operating entities and VIP services.
The ideal candidate for this role will be experienced in global travel management, vendor/partner relationship and service management, online booking- and expense tool administration as well as corporate travel credit card management. This person will stay current with industry trends and have the ability to understand the business and effectively enhance the program to meet the needs of our business travelers. This candidate should be excited about solving problems and have a successful history of doing so. This person should also be able to effectively communicate and collaborate across multiple functions and interact with employees at various levels.
Role: Responsible for deployment, managing/running and development of our platform for business travel bookings and expense management (with interfaces to travel agencies, online booking systems, GDS-systems, corporate credit card, accounting) as a shared service function.
Managing customer relations and service provisions for Allianz operating entities, which participate in the Travel Management Service program.
Field of responsibility covers end-to-end implementation process, as well as workflow and process management of the regional travel platform, including communication towards travelers.
Also responsible for Fleet management Services which is part of GMS, alignment with Fleet management provider, communication with end-users.
What will make you succeed in this position? Bachelor's or master's degree in business administration (or similar studies) or professional training as travel agent, and 5-10 years of work experiencesMinimum 5 years of work experience in travel management or in strategic sales for travel agency, travel online booking tool, or GDS providersMinimum of 5 years' experience managing complex projects with multiple stakeholders and timelinesStrong knowledge and experience of service delivery processes in business travel, best practices, and new trendsKnowledge of leading travel & expense tools preferable (e.g. Concur, Amadeus Cytric, KDS, etc.)Work experience at a global corporation is advantageousStrong understanding and profound knowledge for planning, booking, payment and expense processes in the field of business travelProfound knowledge of and experience in business travel industry standards, best-practices, functionalities, workflows in GDS systems, digital online booking tool systems as well as in operations of business travel agenciesProfound product knowledge in the field of airlines, hotel, rental cars, and railAbility to interface/engage with stakeholders via excellent communication and interpersonal skills; high assertiveness and solution-oriented thinking as well as strong service orientation.Passion and enthusiasm for the area of responsibility and the ability to take initiative in their work to ensure the company has a successful travel program where employees engaging in the program have a seamless travel experienceStrong level of ownership while acting and working in a team and network. Strategic and innovative business development in business travel marketExcellent knowledge on Microsoft Office Suite (Outlook, Excel, Word, and PowerPoint)Languages: fluent written and spoken English and Spanish - further languages are advantageous but not mandatory.Your mission in the role will be: Implementation of Allianz' global travel program including deployment of digital travel & expense platform (Amadeus Cytric), including their interfaces (Travel Security, Global Hotel Solutions, etc.)Act as regional business owner for Cytric, interacting closely with the project and technical team, travel agency, service providers and internal interfaces to ensure accurate set-up of the system.Definition and administration of travel policy rules and requirements in booking channels as well as requirement management of functionalities and workflow for platform developmentManage standardization and harmonization of processes to reduce costs and to make use of competitive advantages in the area of travel-approvals, booking, on-trip services, payment, reimbursement for mobile-, online-, and offline processes.Implementation of new products and supplier/service providers, as well as setting up respective interfaces and ensuring agreed service levelsSupplier management (steering, evaluation and development) both for travel and fleet management across different countries participating in the regional hubSpend management, performance controlling, and reporting requirements to identify trends, gaps and opportunities (cost savings, policy compliance, etc.)Communicate operational requirements (security, tax, airline, hotel etc.) requirements clearly and in a timely fashion to key stakeholders and travelers through the various channels both for travel and fleet management.Act as secondary point of contact and support for all travel & fleet related issues for all company employeesStakeholder management with interfaces and contact persons for travel & fleet services in Allianz entities (Allianz entities, Allianz group functions)What you can find at Allianz Technology: Work Life - Balance: We offer flexible working hours so you can start your working day according to your needs. In addition, during the summer and every Friday of the year, you have the option of intensive working hours, which will allow you to enjoy more free time for yourself.International and Multicultural Environment: We value the diversity and richness that comes from working in an international and multicultural environment. With more than 52 different nationalities represented in our company, we offer our employees the opportunity to collaborate with people from all over the world, enriching the work environment and providing the opportunity to learn and grow in a truly global setting. This diversity allows us to have a broader perspective, foster creativity and innovation, and promote an inclusive work environment where every voice is heard and valued.Professional Growth Opportunities: We are committed to the professional development of our employees and provide numerous opportunities for growth within the company. We value internal talent and promote internal advancement, offering training programs, mentoring, and skills development that allow our employees to advance in their careers.Compensation and Benefits Package: It includes a company bonus plan, pension, employee stock program, and multiple employee discounts (details vary by location).About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 12,000 employees located in 51 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.
We oversee the full digitalization spectrum – from one of the industry's largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.
D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, ethnicity and cultural background, age, nationality, religion, disability, or philosophy of life.
Join us. Let´s care for tomorrow.
You. IT
#J-18808-Ljbffr
