At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do… We're people who love technology but know that hoteliers just want things to be simple. So since 2006 we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we're the world's leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder's technology every year.
About the Regional Revenue Operation Manager role... We are looking for a strategic and analytical Revenue Operations professional to help align and optimise our go-to-market teams. In this role, You'll play a key role in unifying go-to-market teams, aligning goals, and helping the organisation achieve sustainable revenue growth. You will leverage data-driven insights to enhance operational efficiency, streamline processes, and on supporting and optimising the sales processes within a specific geographic region, ensuring alignment with company-wide sales goals and providing actionable insights to drive performance. The role often involves working closely with regional sales teams, sales leaders, and cross-functional departments such as marketing, finance, and customer success.
What you'll do… Regional Strategy Development: Collaborate with regional leadership to design and execute revenue strategies that align with company goals and priorities.
Data Analysis and Reporting: Analyse regional performance metrics to identify trends, opportunities, and gaps; prepare reports and presentations for senior management.
Process Optimisation: Streamline the sales and implementation cycle, eliminate bottlenecks and improve conversion rates across the region.
Cross-Functional Alignment: Facilitate communication and alignment between sales, marketing, and customer success teams to ensure cohesive revenue-generating efforts.
Performance Tracking and Forecasting: Monitor and evaluate key performance indicators (KPIs), and contribute to accurate revenue forecasting and planning processes.
Technology Oversight: Manage and optimise the use of sales and marketing technologies (CRM and analytics tools) to support revenue operations.
Local Market Insights: Gather and analyse market intelligence to inform strategic decisions and adapt strategies to meet regional needs.
Budget Management: Assist in managing the budget for revenue operations initiatives within the region, ensuring prudent financial management.
Team Development: Mentor and develop team members within the revenue operations function, fostering a culture of continuous improvement.
What you have… Extensive experience in revenue operations, sales operations, or related roles, with a focus on regional management.
Strong analytical skills, with proficiency in data analysis and reporting tools.
Advanced Microsoft Excel / Google Sheets experience is essential. SQL is desirable.
Proven experience in process optimisation and project management.
Excellent communication and interpersonal skills, with the ability to collaborate across departments.
Familiarity with, Salesforce and other sales/marketing technologies.
Ability to work independently and as part of a team in a fast-paced environment.
Our Perks & Benefits… - Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (in-office & from home)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.