**Receptionists****Permanent contract **/ Marbella, SpainLes Roches Global Hospitality Education, in the top 3 for Hospitality & Leisure Management by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1954, Les Roches is a private institution based on the Swiss model of experiential learning, offering undergraduate and graduate degrees in the fields of hospitality, tourism and event management. Les Roches prepares entrepreneurial and innovative graduates across a global network of campuses in Crans-Montana (Switzerland), Marbella (Spain) and Shanghai (China).You share our values: Development, Distinctiveness, Joint commitment,
Openness and Sense of service.**Requirements and skills**- Proven work experience as a Receptionist, Front Office Representative or similar role in a busy environment.- Proficiency in Microsoft Office.- Bilingual English Spanish.- Hands-on experience with office equipment (e.G. fax machines and printers).- Professional attitude and appearance.- Solid written and verbal communication skills.- Ability to be resourceful and proactive when issues arise and to think on your feet and adapt to problems and challenges.- Excellent organizational skills.- Team player and resilient.As a customer service role, you should have a pleasant personality and should be able to deal with emergencies in a timely and effective manner, while streamlining office operations and should be able to speak with a range of different people.**Description**Les Roches is currently recruiting for its campus in Spain, Marbella, Receptionists to manage the front desk on a daily basis.As a receptionist you will be the first point of contact for the company and your duties will include greeting visitors, answering the telephone,
responding to both routine and emergency inquiries and perform a variety of administrative and clerical tasks.Your responsibilities:- Welcome guests and greeting customers who visit on site.- Answer, screen, and forward incoming phone calls.- Coordinate front-desk activities, including distributing daily mail/deliveries.- Offer administrative support of the highest quality standards across the organization and support areas of the business when required.- Take ownership of all telephone calls and undertake the relevant tasks to complete the customer's requirements fully.- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).- Order front office supplies and keep inventory of stock
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