Publicada: 14.11.2024.
Actual hasta: 28.11.2024Receptionists, Madrid Salario: a convenirSummary information Puesto: ReceptionistsPublicado: 14.11.2024.
Actual hasta: 28.11.2024Área: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: AccorHotelDescripción de la oferta Your Mission:As a Receptionist or Reception Assistant at Ibis Styles Madrid Airport Valdebebas, your tasks will include:Welcoming Guests: Providing a warm and professional welcome to guests upon their arrival and ensuring a smooth check-in process.Managing Reservations: Handling reservations through phone, email, and online channels, and ensuring that all booking details are accurate.Room Assignment & Check-out: Assigning rooms based on guest preferences and needs and assisting with smooth and efficient check-out processes.Guest Liaison: Serving as the main point of contact for guests during their stay, addressing any requests or concerns, and ensuring guest satisfaction.Coordination with Other Departments: Liaising with housekeeping and other hotel departments to ensure rooms are ready, and services are provided according to guest needs.Upselling: Promoting hotel services, amenities, and additional offerings to enhance the guest experience and contribute to hotel revenue.Handling Complaints: Addressing guest complaints professionally, ensuring that all issues are resolved quickly and efficiently.Night Shift Duties (for Night Receptionists): During night shifts, you'll be responsible for securing the hotel, handling the night audit, cash management, and preparing the hotel for the next day.Ensuring Safety and Security: As a receptionist, you will be involved in monitoring the security and safety of the hotel during your shift.Un poco sobre la empresa AccorHotel Hotel Ver más»#J-18808-Ljbffr