The Vall d'Hebron Research Institute (VHIR) is a public sector institution that promotes and develops the research, innovation, and biosanitary teaching of the Vall d'Hebron University Hospital. Through the excellence of our research, we identify problems of society and contribute to spreading them around the world. In April 2015, the Vall d'Hebron Research Institute (VHIR) obtained the recognition of the European Commission HR Excellence. This recognition proves that VHIR endorses the general principles of the European Charter for Researchers and a Code of Conduct for the Recruitment of Researchers (Charter & Code). VHIR embraces Equality and Diversity.As reflected in our values, we work toward ensuring inclusion and equal opportunity in recruitment, hiring, training, and management for all staff within the organization, regardless of gender, civil status, family status, sexual orientation, religion, age, disability, or race.Receptionist - General Services and InfrastructuresThe Vall d'Hebron Research Institute (VHIR) offers a Receptionist position to the General Services and Infrastructures Unit. This unit is in charge of the maintenance of common areas and laboratories of the VHIR.JOB DESCRIPTIONEducation and qualifications:Required:Certificate of Medium Education (CFGM/FPI)B2 English certificateC1 Catalan certificateDesired:University educationExperience and knowledge:Required:At least 6 months carrying out auxiliary tasks of administrative support in receptions or similar.Experience in using Microsoft Office (Word, Excel...).Experience performing customer service tasks.Experience in hospital environments (contact with medical/researcher staff).At least 1 year doing customer service and in front of the public.Ability to perform tasks that require physical effort.Desired:Experience filling systems to store laboratory samples in liquid nitrogen.Experience in the health sector as a receptionist.Main responsibilities and duties:Attend to the public that comes to the reception of the different VHIR buildings, as well as manage calls and other auxiliary procedures.Support all the VHIR staff in auxiliary tasks that are necessary (messaging, reception, transfers...).Supervise laboratories and freezers daily in different locations. Following the action protocols in case of alarms.Control the levels of the liquid nitrogen tanks.Assist the laboratories and common rooms in the installation of new equipment.Control of access to VHIR buildings by means of security lists (entrances and exits of authorized personnel).Manage internal mail.Take samples, documentation, and various materials.Support the logistics of the department.Receive and distribute the VHIR package.Assist by phone all internal and external VHIR clients.Manage the meeting rooms of all the VHIR buildings and, when necessary, the meeting rooms of the Hospital.Manage messaging and mail.Register incoming and outgoing documents on paper.Maintain the material warehouses of each building in optimal conditions.Carry out the designated activities in accordance with established procedures.
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