.ReceptionistMadrid, SpainAs a receptionist you will be responsible for providing positive work environment for both employees and visitors, by welcoming people into the office and giving them guidance where necessary. In order to be successful in this role you will be friendly and personable, and preferably have experience in a receptionist capacity. You will be able to manage your own workload and be a team player, as you will not be the only person on-site.DISCOVER your opportunityWhat will your essential responsibilities include?Front desk: Act as the face of the business, welcoming and hosting guests to AXA XL and involved in all aspects of front office reception including accepting and distributing deliveries.Phones: Take and direct calls on the main business phone lines.Security assistance: Manage and issue security passes for staff and visitors, and ensure external parties are signed in and inducted.Meeting rooms: manage bookings, maintain cleanliness and facilities of all meeting rooms, troubleshoot IT/Video Conferencing issues, coordinate meeting catering.Event support: Provide coordination support to internal and external events, including liaising with suppliers, when required.Kitchen: 'set up' on a daily basis, unpack deliveries, clean work surfaces, ensure the kitchen is clean and presentable.General administration: Assist with administrative functions including word processes, data entry, filing, record keeping, photocopy, binding. Coordinate internal processes including (but not limited to) mail collection/distribution, coordinate 'staff whereabouts', phone list documentation, courier bookings, print orders.Administration support: Assist the Workplace Manager and other team members, when required. Provide ad hoc project support as required, which may include events, marketing, finance, travel projects.Health and Safety: Assist with WHS, First Aid and Fire Safety processes and equipment maintenance.This position reports to the Workplace Manager, Spain.SHARE your talentWe're looking for someone who has these abilities and skills:Excellent customer service skillsExcellent communication skillsCommunicative English (speaking and writing)Ability to deal with the general public and difficult people in a calm and friendly mannerPrevious experience of working as a receptionistExperience of working for an international companyFluent Spanish and EnglishAbility to act in accordance with AXA XL's Core Values and Culture.FIND your futureAXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it