Receptionist at Purobeach
Are you passionate about working outdoors? Look no further! We are seeking a dynamic and motivated individual to join our Purobeach team as a Host/Hostess.
A Host/Hostess at Purobeach is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit, and later giving them a warm send-off. To assist in all ways to provide the highest degree of guest satisfaction.
What will I be doing?As a Host/Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Host/Hostess will also be required to have extensive knowledge of Purobeach offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage guest queries in a friendly, timely, and efficient mannerEnsure knowledge of Purobeach servicesFollow correct reporting procedures if faced with issuesPractice Hilton Grooming standards including uniform dress code, cleanliness, and personal hygieneAssist callers and reservations courteously and promptly, taking messages as necessary which are legible and accurate, passing them on to the appropriate person without delayHave a good knowledge of the Purobeach seating arrangementsWhat are we looking for?A Host/Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitudeGood communication skills (oral and written)Committed to delivering high levels of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work on your own or in teamsLanguages: EnglishWhat will it be like to work for Hilton?
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