Recepcionista De Spa - (Islas Baleares)

Empresas: Four Seasons Mallorca Formentor About Four Seasons Resort Mallorca at Formentor: The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes, the hotel was originally opened in 1929 within an expansive private estate. Currently undergoing restoration and renovation, this stunning historic property is scheduled to open its doors as a Four Seasons resort in mid-2024.? ?The resort will have a total of 109 rooms and suites, culinary experiences, including a signature restaurant, a beachfront restaurant and café, and a poolside bar and grill, events space, spa and fitness facilities, direct access to the beach, adult pool access to the beach, adult pool and vitality pool, Kids for All Seasons, and a wine tasting experience in the vineyards. The Role of Spa Receptionist:? We are looking for a Spa Receptionist to join our team. The Spa Receptionist is responsible for proactively welcoming guests and dealing with all enquiries, being knowledgeable about treatments, products and services offered as well as pricing, and scheduling treatments to maximize use of time within the treatment schedule. The role also includes to take a proactive approach to understanding guest needs and desires. Other duties include: - Welcome the guests at the Spa - Deal with all mail correspondences - Take reservations for spa treatments - Ability to upsell cosmetic products and retail brands within the Spa - Take the guest for a tour of the spa and explain the facilities offered to guests. - Work harmoniously and professionally with co-workers and supervisors. - Checking guest in and out, following payment procedures. - Ensure the reception area is clean and presentable at all times. - Prepare daily reports. Requisitos : As an ambassador of Four Seasons, our ideal Spa Receptionist should represent the brand through excellent grooming, a positive attitude and a warm welcoming smile. Strong interpersonal skills are paramount, as well as the ability to multitask and solve problems. Previous Spa or Hospitality experience is required. Applicants also are required to have a flexible schedule. Must have the legal right to work in Spain and have fluency in English and Spanish.