Description
JOB SUMMARY
The Director/Senior Director, Real World Evidence (RWE) Strategy will serve as a Subject Matter Expert (SME) of the RWE domain and will develop Real World (RW) solutions for our clients in partnership with the Syneos Health RW and Late Phase (RWLP) operations team, Epidemiology team, and other SMEs. The primary responsibility of this role is to proactively engage with sponsors and external partners to drive new business, with the overarching goal of achieving target revenue and profitability for the LP Business Unit while exceeding customer expectations. This role is characterized by high client interaction, emphasizing the importance of cultivating strong client relationships.
JOB RESPONSIBILITIES
Act as a SME in RW study design and strategy across Syneos Health.
Develop innovative Real World Data (RWD)-based solutions.
Enhance growth, identify opportunities, and drive sales for the RWLP Business Unit.
Work with current and potential clients to identify their RWE needs and serve as liaison between sponsor and internal Syneos teams.
Work closely with RWLP operations teams to determine project delivery requirements and ensure customer satisfaction post-delivery.
Work closely with Business Development to identify and generate early engagement and potential sales opportunities and continuously manage sales enablement collateral.
Serve as go-to point person both internally and externally for resolution of conflicts, setting proper expectations, escalation, etc. Document all contacts in Salesforce for tracking and metrics.
Provide accountability, preparation and leadership for customer ballparks, Request for Information (RFIs), Request for Proposals (RFPs), presentations, proposal defenses and bid defense meetings (BDMs).
Analyze department sales data and overall opportunities and present to leadership.
Coordinate the necessary medical/scientific input from outside experts/consultants/advisors.
Represent Syneos Health by attending industry meetings, speaking engagements, participating in booth exhibitions, etc., and publishing scientific or industry related articles.
Participate in the development of Standard Operating Procedures (SOPs), medical/scientific tools, training, staffing requirements, etc. where required.
Identify and oversee the delivery of RWLP vendor/partner services, focusing on the development and integration of service offerings that best align with operational needs.
Contribute account-level insights to identify and address operational risks and areas for process improvement within the RWLP Business Unit.
May travel up to 40% of the time.
Lead or actively participate in departmental, project, leadership, and other initiatives.
Qualifications
QUALIFICATION REQUIREMENTS
BA/BS in the life sciences, nursing degree, or equivalent education or equivalent related experience, with experience in the development of scientific studies and data analysis. PhD preferred.
Strong methodologic background across various RW study designs and methods.
Strong RWD background and knowledge of US and ex-US RWD sources and their fitness for different study types.
Background in senior-level role in pharma or CRO preferred (but not required); therapeutic expertise in Oncology, Cell & Gene Therapy, Rare Disease, Genomics, or Immunology preferred.
Must have spent some time actively managing clinical and RW research projects across functional areas.
Thorough knowledge of Regulatory requirements and the clinical development process.
Flexibility, the ability to mentor and manage new staff and to handle multiple tasks to meet deadlines, and deliver high quality work in a dynamic environment is essential.
Requires strong presentation, documentation, interpersonal skills, and a team-oriented approach.
Exceptional influencing and networking skills.
Must be comfortable in a customer-facing role while also able to provide technical expertise.
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