Would you like to be part of a leading global company that is dedicated to using cutting-edge science to help people lead healthier, happier lives? Are you passionate about delivering an outstanding customer experience? If so, this opportunity is for you!
Through research, development and partnership, our client produces hygiene and healthcare products that people love worldwide and have trusted for generations. They are well-known for their commitment to making a meaningful impact on society and the environment through their sustainability efforts.
We are recruiting exceptional customer service representatives to immerse themselves in the brand and deliver a first-class service to our consumers.
What will you be doing?Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional wayDelivering exceptional, client-centred resolutions in a timely mannerDeveloping a sound understanding of the products and services offered by our clientEmbracing our company values and acting as a brand ambassadorWhat are we looking for?A fluent level of French with exceptional grammar and spelling skills (knowledge of other languages is a plus)High level of English (Both written and spoken)Genuine passion for delivering outstanding customer serviceConfidence and an enthusiastic telephone mannerAbility to deal with sensitive calls with empathyStrong administrative skills with a keen eye for detailA professional outlook and proactive approach to problem solvingA strong team-work ethic and a "can do" attitudeWhat do we offer?Start date: AprilPart-time contract (25 hours/week)Schedule: Monday to Friday - 09:00 to 14:00Salary: 16.500€ gross per year for Full-time (pro rata for Part-time position, calculated according to the fixed rate of the total amount for Full-time)24 days holiday per year on full time basisYou will be working remotely, but you must live in SpainBeing part of a constantly growing company & team, with endless opportunities for career developmentA modern, international & friendly working environment - one of the best in the city!Work hard and have fun! We offer a variety of social events throughout the yearJoin our family! CPM is all about people and we are well-known for our amazing workforce of diverse, talented professionals!Location: Barcelona, SpainAbout Us
CPM is an international agency specialized in contact centre and digital marketing solutions. We have been rewarded with numerous awards and have a proven track record of increasing sales and brand awareness for our clients.
CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.
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