Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration. Customer Lifecycle Management Graduate/Entry Level - León The Role Ebury Central León Office - Hybrid: 4 days in the office, 1 day working from home As a Customer Lifecycle Management Graduate, you will work in the Operations - Customer Lifecycle Management - department in the firm's León office. This is an exciting opportunity to join a fast-growing team in León. Responsibilities Safeguarding Ebury and our existing Clients from financial crime and reputational risks Conduct ongoing customer due diligence for corporate and individual clients and partners in compliance with relevant legislative, regulatory, and internal requirements Perform screening checks on client data against sanctions, PEPs, and negative media Monitoring, cleaning, and introducing data in the system to comply with reporting obligations derived from the Anti-Money Laundering regulations Efficient management of a personal portfolio of cases and tasks Proactive follow-up with clients and sales representatives to ensure timely completion of cases and tasks Documenting client files in a structured format compliant with internal requirements Complete allocated tasks with focus, and in a timely manner Communicate the status of tasks to colleagues and Supervisors, escalating problems swiftly, as needed Adhere to all internal policies, processes, and procedures Requirements University degree or equivalent experience Diligent, with excellent attention to detail Proactive, with the ability to work within strict time-frames and under pressure Strong communication skills, both written and verbal Highly empathetic, with strong active listening skills Co-operative, and comfortable working in a team environment Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures Adaptable, with the ability to cope with changing products, processes, and procedures aligned with Ebury values Fluency in English, any other language is considered a real benefit About Us Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1300 staff with a presence in more than 20 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative, and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.
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