.Join us in building a world where talking to a business is as easy as talking to a friend!
Bird is an AI-powered Customer Relationship Management (CRM) Platform for Marketing, Customer Service, and Payments, powering over 5 trillion annual messages across channels like Email, SMS, and WhatsApp.
The impact is real - our messages reach at least 50% of the world's population yearly.
If you ever ordered takeaway or purchased goods online, it's almost guaranteed you have encountered messages through Bird's technology.What's my job title?
Compliance OfficerWhere in the world?
You can work remotely from the Netherlands, Spain, Portugal or Lithuania.
(Please Note: We're only able to consider applicants from; the Netherlands, Spain,Portugal or Lithuania.
)Working hours?
For this role, you will operate within the CEST timezone.What language(s) will I speak?
Fluency in EnglishThe Role The Compliance Officer is responsible for ensuring that Bird's services, products, and practices meet the compliance expectations of our customers and adhere to the relevant standards and regulations that apply to Bird.
You will work on a variety of compliance domains, such as SOC2 control framework, ISMS, BCMS, and PIMS.
Additionally, you will lead new compliance initiatives globally and collaborate closely with internal teams and external stakeholders like customers, auditors, and regulatory authorities.At Bird, everyone is expected to possess a well-developed sense of ownership.
You are required to have a high degree of self-sufficiency and responsibility in your day-to-day practices and are equally needed to ensure clear communication and stakeholder management, both internally as well as externally with customers, auditors, and regulatory authorities.The Compliance Officer reports directly to the Director of Data Protection and Compliance.What you'll do Develop and ensure ongoing compliance with the IMS (Integrated Management System) requirements.
Build and maintain the internal controls framework designed for SOC 2 requirements.
Be the go-to individual for all questions about your compliance domains from colleagues, customers, auditors, and regulators.
Work closely with your colleagues of different expertise on customer compliance questionnaires and assessment (incl.
RFIs and RFPs).
Participate in the development, planning, and implementation of Bird's compliance projects.
Proactively review the management systems' processes and identify opportunities for improvement.
Assist in the development of procedures and related compliance guidelines.
Review and continuously improve the compliance policies and procedures.
Draft periodic reports and analyses to our Management Team.
Keep up to date on the applicable industry standards, frameworks, laws, and regulations.
What you'll bring 3-5 years of relevant work experience in compliance, or an equivalent position