Manage the performance of the restaurants focusing on delivering the highest quality and brand service standards to constantly meet and exceed customer expectations.
- Reviews and analyzes sales, compares them, finds reasons for increase or decrease and writes a report with an action plan on how to improve.
- Completes daily, weekly & monthly schedule of tasks, activities, programs and initiatives.
- Increases sales by setting Local Stores Marketing Plan in coordination with the Marketing department and assists in its execution.
- Sets a challenge for the team to increase sales through guests' satisfaction and building customer loyalty.
- Monitors the P&L of each store and makes sure that financials are well managed.
- Encourages and pushes the sales for all items sold in the restaurant.
- Reviews all training records, ensures that all units have the proper training materials and plans an annual training calendar.
- Coordinates with the training department to ensure that all managers & staff are trained to the required standards, providing appropriate training & development plans for all and ensuring completion.
- Conducts appraisals of managers, regularly meeting with them to set common goals, and delegates key tasks to them to maximize their potentials.
- Maintains excellent communications with team members, and healthy relations with superiors discussing any pending issues related to the job.
- Motivates and supports team members with specific issues or customer complaints.
- Manages direct reports and operational issues on a daily basis.
- Communicates to superiors all related reports and necessary documents on a daily basis.
Salary : 4,000.00€ - 6,000.00€ per month
Ability to commute/relocate : Ibiza, Illes Balears provincia: Reliably commute or planning to relocate before starting work (required)
Work Location : In person
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