We are looking for an Office Manager & Employee Experience to serve as the initial point of contact for employees, guests, and providers. This job plays a crucial role in ensuring efficient and successful company operations by offering diverse services in a fast-paced, international environment. This position is open in Madrid; you should be based here or willing to relocate and work in a Hybrid model (2 days at home and 3 in the office). This role is for you if you have excellent communication skills, pride yourself in your attention to detail, and thrive in challenging environments. What you'll do Be the first point of contact for employees and visitors, to be greeted and assisted in a courteous and professional manner. Maintain a safe and secure working environment, managing office spaces and facilities. Responsible for mail duties, including distributing post/packages to staff, sending mail, booking local and international couriers ensuring correct procedures and tracking are maintained. Manage office services, such as employee travel and accommodation, training courses, kitchen/office supplies, asset management, and disposal of assets. Issue office access cards to new employees, visitors & contractors, in line with security restrictions. Ensure sufficient stock of kitchen/office supplies and place orders, including stationery, catering supplies, and drinks. Assist with HR tasks in a timely manner including employee onboarding, offboarding, parental and other family-friendly leave, and tracking probation periods. Organize and coordinate company gifts and events e.g. birthday gifts, Christmas, summer party, Learning Labs. Maintain Health and Safety Records and equipment e.g. First Aid Box / Fire Extinguisher. Manage office expenditure and budgets. Manage relationships with vendors and service providers. Assist with the recruitment process such as management of interviews, tracking progress in our Applicant Tracking System, posting job adverts on LinkedIn, screening CV's, liaising with recruitment agencies & conducting first stage interviews. Assist with relocation services. Other administrative duties and projects as required. What you'll bring Ability to Implement Procedures in a Fast-Paced and Evolving Environment. Self-motivated, resourceful, and able to work independently within different office locations. Well-presented and professional with a friendly and positive attitude. Comprehensive understanding of Microsoft Office applications, including Word, Excel, and Outlook. Exceptional organizational skills and attention to detail. Excellent communication and interpersonal skills. Ability to prioritize tasks, meet deadlines and work under pressure. Capacity and willingness to learn new skills. Excellent English verbal and written communication skills.
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