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The Account Executive at Microsoft leads our most valued customers into the digital age. Embracing a challenger mindset, the successful Account Executive manages, orchestrates and leads their virtual teams and closes opportunities with customers that produce transformative business outcomes.
Responsibilities:Customer Outcomes Manager: Understands customer drivers and business outcomes of digital transformation and contributes to digital transformation with the customer; initiates conversations with customers on digital transformation for assigned accounts. Ensures line-of-business wins are captured (e.g., testimonials) for referencing.Sales Leadership Pivoting to Industry: Develops an understanding of the customer's industry and the needs of each assigned account and identifies opportunities to drive optimizations and new digitalization solutions/ideas based on their needs and strategies; works on behalf of the customer.Executes on Account Plan & Goals: Manages and executes plans for multiple accounts to ensure Microsoft targets and customer business needs are met; coordinates with extended virtual teams and holds self and the team accountable for executing on plans and meeting customer needs; outlines revenue targets to deliver on account plans; orchestrates extended team and embraces partners to scale business; ensures sales consumption and adoption goals on target.Customer Engagement: Builds and maintains relationships with executives and business and technical decision makers at high levels of the customer's organization to establish alignment on mutual goals and trust in future interactions. Seeks to deepen relationships with customers during interactions by being customer-focused and consistently honoring commitments and connecting the customer to Microsoft executives.Account Management: Develops and oversees the execution of account plans for multiple accounts to ensure Microsoft revenue targets and customer business needs are met. Drives accountability to deliver on account plans among the extended virtual teams and internal industry experts.Expands network of key internal (e.g., Microsoft Consulting Services [MCSs]) and external partners for accounts to ensure execution of core tasks and account transactions. Grows sales and partner impact and engages key partners to develop and promote mutually beneficial customer digital transformation.
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