.SaveShare jobDate postedJob number1788805Work siteUp to 100% work from homeTravelNoneRole typeProfessionCustomer SuccessEmployment typeFull-TimeOverviewWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture.
Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovative solutions that accelerate business value, drive operational excellence and nurture long-term loyalty.We are looking for a Cloud Solution Architect (CSA), specializing in Data and Analytics & AI, who is passionate about driving our customers' transformation on Microsoft Azure.
This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture and operational health engagements.This role is flexible in that you can work up to 100% from home.Microsoft's mission is to empower every person and every organization on the planet to achieve more.
As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.QualificationsBachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consultingor equivalent experience.Fluency in both Italian and English language is a must given the need to work with native Italian speaking customers and those who are English speaking.Deep technical hands-on understanding of databases, SQL, and reporting services.Experience in enterprise customer data management and development.Excellent written, oral, and presentation skills.Troubleshooting knowledge & skills.Deep understanding of Cloud technologies.Microsoft accreditation or proven experience with SQL query syntax, SQL query tuning and optimizations in addition to SQL configurations at instance and database level is good to have.Good understanding and knowledge of Fabric, Open AI, Azure SQL, Cosmos DB would be a plus