.Founded in 2000, with start-up investment capital from Sony, M3's mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs.Around the world, M3 organisations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.Business Unit Mission:M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.Job DescriptionRole Mission:The mission of the Project Director is to successfully manage and deliver international Market Research projects, providing excellent client service and achieving project financial goals, demonstrating superior level of knowledge and expertise in project management and fieldwork, with strong focus on healthcare and ability to handle projects of high complexity.The role requires supporting the training and guidance of the more junior team members.The Project Director is also responsible for contributing and supporting improvement plans on internal processes and client service policies across the project lifecycle.Essential Duties and Responsibilities:Including, but not limited to the following:Manage international market research projects through entire project lifecycle, ensuring client satisfaction and project financial goals are at core of decision making, keeping ownership of all aspects of the project, including:Project specifications review, project set up, resource planning, fieldwork and timelines planningCoordination of project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilitiesProgramming, translations, overlays and testing, ensuring quality standards and timelines are metProject launch execution and analysis, with detailed feedback to clients with a solution approachFieldwork management, delivering timely and high quality client updates, proactively managing and monitoring project recruitment to ensure smooth and timely delivery via maximisation of internal sample, custom recruitment and partner onboarding, controlling project budget and achieving project financial goalsEnsure market research participants have a positive project experience by following sampling practices, and ensuring incentive approvals and project queries are handled in timely mannerProvide to client the agreed deliverables within expected timelines and qualityMeet billing deadlines and goals, ensuring high adherence to internal processesSupport in the training and management of Junior Project Managers. As well as the delegation of work. Collaborate with senior management to lead, motivate and develop junior staff
