.Quality of Installations AnalystWould you like to be part of a great team that develops products and features for the smart connected and secure home for millions of Verisure's customers?
Would you like to work with a strong brand and be a key member of one of Europe's fastest-growing companies?
Then, this is your opportunity.VerisureOver the past years, Verisure has experienced an exceptional and resilient financial performance with a very long track record of double-digit growth - thanks to continuous drive for innovation, our very sophisticated Go-To-Market approach and replicable business model for expansion into new countries.
Our strong and visionary Management Team is now supporting the business' next phase of growth with a robust business plan for value creation.The Role and Its Impact on Verisure TechnologyIn this role, you'll have the opportunity to improve the quality of our installations by refining the maintenance process and providing deep understanding of main issues around it.
This position bridges the technical and data realms using key performance indicators.
You'll collaborate closely with the different IT platforms involved in the maintenance process, as well as business areas and the rest of the Quality Assurance team, to gain insights into our maintenance process performance across multiple countries from our South Platform.Job PurposeMain Responsibilities:Participate in the Quality of installations team to identify, analyse and evaluate issues around the maintenance process and its performance during the immediate next days.Have a key role in the maintenance value stream to guarantee a stable and continually improved process, with prioritized focus on VF2 to VF4 migrations.Preparation of monitoring reports.
Design and execution of related action plans.Identify best practices and development guides.
Lean processes for superior performance.Experience with methodologies for managing incidents, changes, performance measurement, and project management.Perform organizational coaching to do right first and to walk the talk.Experiences & Qualifications:Master/B.A in Industrial Engineering or Telecommunications.Six sigma green belt certification highly valued.Experience in maintenance of management systems and risk management.Fluent level of English as you will work in an international environment and project (B2 or higher).Approximately 2 years working in quality or field services roles.Available to travel.CompetenciesStrong problem-solving skills.
High drive and delivery level.Good interpersonal, relationship-building skills and positive attitude.Detail-oriented.Strong time management and multitasking skills.Ability to work to tight deadlines.Able to be flexible and determine changing priorities.High-class communication and leadership skills