THE GOAL The aim of the KL Quality Manager is to ensure all company products meet customer's expectations and demands. Support the development of new products in terms of compliance and quality standards. Be in close touch with customers' quality departments. Be the company's spokesperson towards local food safety authorities. Draft and organize the company's processes. Promote quality culture, food safety awareness, and continuous improvement. Part-time contract (3 days/24 hours per week).
THE ROLE Scope: The scope includes all technical, food safety, and compliance subjects related to the Kelly Loves grocery range, from production to trade with the final customers, including intermediate storage.
Main Responsibilities/Duties:
Outline quality standards and develop quality control processes to ensure company products meet internal and external quality standards before going to market.
Offer technical support during the development of new products/concepts and ensure the legal compliance of KellyDeli Shop SL company in terms of documentation, HACCP-based food safety management systems, and traceability requirements towards Spanish authorities.
Stay updated about the regulations in force in terms of food safety, labeling, metrology, and local environmental requirements.
Provide technical support for import and export activities.
Draft the legal texts and compulsory information destined for labels/artworks and their translations.
Validate possible new suppliers, request, organize, and review the necessary information and documents.
Validate the specifications of the products, drafting the proper technical specifications destined for the customers.
Manage claims and non-conformities and coordinate food safety crises.
Inspect products/suppliers to ensure conformity.
Register and validate the new references on the company's PLM tool (aka Kaizen) and review the necessary information on the customer's shared databases (GDSN platforms).
Perform periodic assessments of supplier risk and performance and propose subsequent CA/PA to the high management.
Conduct periodic risk assessments related to the products and define and apply the methods of control and sampling plan.
Manage external consultants to ensure workplace safety compliance (for Madrid's office).
WORKING RELATIONSHIPS Department: KellyDeli Shop
Reporting to: Managing Director
Working with (external and internal relationships):
KellyDeli Shop SL HoP, Purchasing Managers, Logistics, Marketing KellyDeli HoQ, CSR, QMs, Retailers QAs, Suppliers QAs
REQUIRED SKILLS Proven experience in a similar position within the F&B production and/or international trade. Bachelor's/master's degree in food technology/food safety/quality management around food or equivalent level of education. Expert level knowledge of HACCP, ISO 22000, and international GFSI food safety standards. Knowledge of Spanish law and regulations for food trading companies and of the digital tools for communication with Spanish authorities. Solid background in food, production plant, etc. Attitude to teamwork and smart working. Fluent in English and Spanish (spoken, written, and read). Knowledge in Microsoft Office (Excel, Word, etc.). Availability to travel across the EU.
BENEFITS 27 days annual leave + bank holidays
Birthday off
Meal Vouchers
Private health & Dental care
6 late starts
6 early finishes
Celebration bonus
ABOUT US KellyDeli is a fast-growing and very innovative food retail and restaurant company that was founded in 2010. One of its brand concepts, Sushi Daily, is the European leader for fully-serviced sushi bars. It currently operates over 100 kiosks in 13 countries. The unique concept features outlets in grocery stores, supermarkets, and airports with live Sushi Artisans performing their art in front of customers, delivering a differentiated customer experience and top-quality sushi.
CULTURE DEFINED BY VALUES At the very heart of our brand, you will find 5 values that encompass who we are. They are ingrained in the roots of our company, and we believe that they shape us into being the best version of ourselves. Our values: Totally Together, Constantly Curious, Expertly Excellent, Humbly Honest & Positively Passionate. Join KellyDeli and be a part of a workplace that values its employees, champions sustainability, and fosters innovation. Take the next step in your career with us! We are an equal opportunity employer, join us!
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