.Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it.Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people.In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.The site is growing and constantly adapting to our customers' needs. As part of this exciting evolution, we are currently looking for a QC Manager.In this role, you will manage the analytical testing organization reporting directly to the Head of QC. It is a newly established, challenging role for which we are seeking an individual with strong leadership and communication skills to further develop the organization.Internal and external customer and stakeholder management will be the key to success!Key Responsibilities :Assume overall responsibility for departmental budget. Provide leadership to a multilayer organization of leaders, technical supervisors and lab technician to ensure organizational readiness to absorb current and future growth business specifically.Ensuring workforce planning, and ensuring organizational readiness to absorb the growth curve in-line with forecast. Developing effective interfaces, fostering close collaboration with internal and external customers and stakeholders ensuring smooth QC 24 / 7 support.Ensuring an inspection readiness state for the laboratory to meet expectations from customers and regulators. Developing and maintaining a robust communication and escalation process to internal and external stakeholders and customers.Driving a lean mindset and establishing mechanisms to continuous improvement initiatives to be executed in line with plan.Ensure main laboratory management systems are in place and developed to the next level.Develop strategy and plan to ensure Laboratory Capacity is fit for purpose (short-, mid-, and long-term).Orchestrate main Quality Systems and ensure adherence to main regulations (ICH, CFR, GMP Regulations, Pharmacopeias) Establish a continuous improvement mindset.Ensuring robust hiring plan, focus on training and retaining energized, motivated, team oriented staff.Oversee and manage departmental performance and quality metrics. Assume a Customer First Mindset and ensure technical and compliance positioning is accurate.Oversee laboratory activities to support investigations, different studies, qualifications and / or method validations.Tracks QC testing, manages project commitments, follows through on action items, coordinates analytical teleconferences if applicable, and participates in problem solving of issues
