DACBeachcroft have an exciting opportunity for an experienced and knowledgeable Quality Auditor to join our Quality Team on a full-time, permanent, hybrid basis in our Leeds office. This role would suit someone who ideally has experience in a similar role within a law environment, although we would consider applicants from other regulated industries.
Our Quality Team sits within the Office of the General Counsel (OGC), which is responsible for managing compliance and risk within the firm. Part of the Group's remit is to monitor quality in all groups and functions throughout the firm and the evaluation of quality is carried out predominantly by Quality Auditors.
Quality Auditors are responsible for conducting internal audits across the business to measure compliance with the policies, controls and procedures in place as well as compliance with agreed client criteria where required.
The audit output is analysed for trends and to assess the effectiveness of controls, with a view to continuous improvement. Audit results are discussed with audit stakeholders and/or the OGC and action plans are agreed for any areas requiring improvement. Spot checks are undertaken where required, to ensure that any action implemented has been effective.
Role ResponsibilityThe role will be to work closely with the Quality Manager and existing Quality Auditors to undertake audits for the firm. This entails: Undertaking evaluations on matter files against agreed criteria for the different Clusters, and clientsAccurately recording the results of the evaluations so that they can be collated into reports for feedbackCo-ordinating audits, including creating the necessary documentation for the audit, dealing with the logistics and liaising with the Quality Manager and OGC LawyersHosting regular audit meetings with the rest of the team to monitor any issuesProviding timely and comprehensive reporting, highlighting areas where criteria has not been met and identifying any trends and patterns in compliance levelsLeading on feedback meetings to discuss the findings with the Quality Manager and OGC Lawyers. Agreeing the appropriate corrective action and feeding this back to the Quality Manager for it to be monitored and followed up as appropriateThe Ideal CandidateQualified to a minimum of 5 GCSEs (including a grade C/3 in English and Maths) or equivalent; or at least two years previous experience of working in a professional environment, ideally a law firm. At least one of these is essential.Good IT skills with a knowledge of Microsoft Office packages although further training can be given if requiredThe ability to manage own workloadGood written and oral skillsA good team player who is supportive of others within the teamAbility to give and receive constructive feedbackContributes effectively to the overall performance of the teamResponds positively to changeFlexible and adaptableGood interpersonal skillsFocused and analyticalDelegates tasks effectivelySome knowledge of the legal system, Civil Procedure Rules or previous experience of file handling would be an advantagePrevious knowledge of auditing and an interest in Quality Management would be required.About the CompanyWe're a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We're market leaders in insurance, health and real estate but with a full-service offering, including growing Financial Services and Tech capabilities. We represent a wide range of clients – from household names to government departments and NHS bodies. We act for nearly all of the top-20 UK and global insurers, we're market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK's top-five housebuilders.
We are a fast-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina, Chile, Colombia, Mexico, Peru and Miami, plus a broad network of affiliations across the globe.
Working with us Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work. Combine this with our supportive culture and hybrid working model, and you have: a Life that Works.
Our flexible approach means that we help our colleagues to be their best at work, while recognising that they have all sorts of different interests and commitments outside work.
We pride ourselves on our supportive, approachable culture. We are trusted, appreciated as individuals and embraced as part of a team. At DACB, we don't just accept your differences, we celebrate and advocate for them. From bespoke solutions for our clients, to treating you as an individual. Our strength comes from your diverse ideas and bringing the 'whole you' to work. So if you're good at what you do, come as you are!
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