The Straumann Group (SIX: STMN) is a global leader in tooth replacement and orthodontic solutions that restore smiles and confidence.
It unites global and international brands that stand for excellence, innovation, and quality in replacement, corrective, and digital dentistry, including Anthogyr, Clear Correct, Medentika, Neodent, NUVO, Straumann, and other fully/partly owned companies and partners.
In collaboration with leading clinics, institutes, and universities, the Group researches, develops, manufactures, and supplies dental implants, instruments, CADCAM prosthetics, orthodontic aligners, biomaterials, and digital solutions for use in tooth correction, replacement, and restoration or to prevent tooth loss.
Headquartered in Basel, Switzerland, the Group currently employs more than 11,000 people worldwide.
Its products, solutions, and services are available in more than 100 countries.
People and culture are the Straumann Group's greatest assets; they are the keys to high performance and sustainable success.
We strive for a culture that builds trust and collaboration, fosters diversity, embraces change, promotes agility, learning, and innovation, creates opportunities, allows people to make mistakes, and encourages them to take both responsibility and ownership.
The fundamental driver of our culture is the player-learner mindset, which we seek to inspire and nurture in every employee.
Job Purpose As a member of the Supply Chain Compliance team, the Quality Technician ensures the conformity and quality of products and services provided by external parties.
You work closely with internal and external partners and support functions in a proactive and customer-oriented approach.
Main Tasks and Responsibilities Incoming goods: Quality Certificates inspection (Co C 2.1/2.2 and Co A 3.1/3.2) and product release in SAP of outsourced Straumann products including email communication with receiving sites.
Processing and documentation of Supply Chain related non-conformities (NCR), CAPA & SCARs.
Root causes analyses using methods such as 5 Whys, Ishikawa, FMEA, etc.
Review and follow-up of corrective and preventive actions with suppliers (SCARs).
Writing investigation reports.
Setup of Quality Assurance Agreements incl.
follow-up.
Maintenance of business partner information data.
Audit execution follow-up and audit documentation acc.
to GDP.
General Condition sheet management for subsidiaries and distributors.
Document control.
Review document attributes in the approval workflow.
Manage periodic review of QMS documents.
Manage permission/add and remove users into specific user group.
Maintain standard overview in the sharepoint list.
Requirements Education Technician diploma, professional education, or equivalent title.
Advanced graduate studies/degrees are a plus.
Experience Previous experience in quality management within the medical devices/pharmaceutical industry, in particular NCR & CAPA processing, supplier controls, and product release processes.
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