Qst-516 - Technical Front Office (Dutch/Flemish Speaker)

Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills?

And do you have a problem-solving mentality?

Then this job in sunny and vibrant Barcelona might be for you!
TasksYour responsibilities and impact working as a Technical Front Office Specialist will be:
Supporting customers with inquiries related to telecom services, focusing on technical questionsMaintaining and updating the customers' accountsDealing with sensitive dataEnsuring high-quality service and customer satisfactionRequirementsSkills, qualifications, and interests you need to succeed in this role:
A native level of Dutch and a good level of EnglishHaving an interest in technical support and troubleshootingBeing an attentive listener, comfortable and skillful at communicating with peopleBeing energetic, innovative, and working proactively at a fast paceBeing able to handle sensitive data reliablyWhat's in it for you?Type of contract: IndefinidoFull-time, Mon-Fri, from 09:00 - 17:30 (in the future weekends and evenings possible)Training: 3 monthsEquipment providedGrowing opportunities within the companyEvents with the teamFree Spanish lessonsMeal allowances possibleConstant trainingInternational environmentSupport from the company regarding NIE and SSNYour Future CompanyThis Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.
Living in BarcelonaWhat to Expect:
The unique experience of an international and diverse cultureA beautiful beach city surrounded by both coastal towns and mountainsDelightful gastronomic experiences of Spanish, Catalan, and World cuisinesQuite a dynamic and active urban life where it is difficult to get boredSunny days, Mediterranean weather, and a relaxed lifestyleAn attractive startup and innovation hub with exciting opportunities
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