Qp-740 Program Manager, Inventory Management, Fleet Delivery And Redeployment

Program Manager, Inventory Management, Fleet Delivery and RedeploymentJob ID: 2677199 | Amazon Spain Services, S.L.U.The Global Fleet & Products (GFP) team within Amazon Last Mile Logistics is looking for a data savvy Program Manager to own our European idle fleet inventory and redeployment performance analytics, which is the very starting point of our physical supply chain efficiency. At Amazon, we're working to be the most customer-centric company on earth. One experience that we're constantly improving is how we fulfill and deliver orders right to the customer's doorstep. Our goal is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible.Fleet is a highly visible program (internally and externally) with exciting capacity and availability challenges requiring constant supply chain agility and efficiency improvements. This is an interesting opportunity to have a key role in the rapidly growing Amazon Logistics organization and work backwards from an ambitious North Star to deliver the right vehicle, at the right condition, at the right time, to the right DSP.Within our fleet supply chain, the Redeployment process consists of collecting, inspecting and refurbishing vehicles formerly operated by Delivery Service Providers (DSP) and delivering the vans again to a new or expanding DSP. The Program Manager will be responsible for driving compliance, quality/accuracy and automation for our redeployment inventory. This is critical in order to build a single source of truth input to be consumed for our planning cycles, downstream deployment operations and cost control.Key job responsibilities:Lead change towards a standardized and centralized reporting at VIN level.Work towards metrics alignment and integration with our worldwide fleet reporting tools, including data ingestion, validation, and publication in dashboards to support planning and operational decisions.Engage in cost controlling activities in partnership with our Central Operations team and Finance business partners, to monitor actual vs planned recurring and non-recurring costs of vehicles within the redeployment cycle.Directly impact key metrics related to:On-time deployment / collectionsTurnaround Time per redeployment process segments (collection to inspection, inspection to repair completion, delivery instruction to actual delivery)Quality escalations / vehicles off roadCustomer satisfactionCost deviations
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