RoleOur EMEA Data Team is looking for a Data Research Analyst to process our data across global markets. We are a team of data analysts who have effective relationships with other teams and are committed to delivering the best quality data. As a Data Research Analyst in the Data Division, you will work closely with the Global Data Team and Local Business Representatives, taking responsibility for data coverage, quality, and timeliness to the highest standards. The Operation Data Analyst will form closer links with providers related to data acquisition processes and gain knowledge of our database. The position will be based in our Data and Development Center EMEA in Madrid.ResponsibilitiesCollaborate closely with the global data teams.Be a data expert on investment data points, processes, methodologies, calculations & different fund structures.Manage business relationships with fund companies, connecting with providers & setting up acquisition channels as well as acting as a point of escalation.Meet the predetermined production deadlines for internal and external clients.Continuously evaluate procedures, create and enhance analytical tools, and implement process improvement projects.Utilize project management methodologies such as LEAN Six Sigma to track, evaluate and determine resolution approach for complex data issues.Collect and maintain Morningstar data, ensuring high levels of data accuracy, completeness, and coverage.Demonstrate a high sense of ownership of the issues in the data ticket queue to be responsive and provide timely updates, follow-up, expedition, and resolution.Understand roles, responsibilities, and expertise of internal partners to expedite issue resolution.Translate requests from internal clients into detailed written specifications and user stories.Improve and document client use cases to ensure any new functionality meets and exceeds client expectations.RequirementsA bachelor's degree or equivalent is required.Proficient oral and written communication skills.Collaborates well in a team environment, with the ability to communicate and work with team members from diverse backgrounds, in a conscientious and inclusive way.Sensitive to clients' needs.Solid understanding of the financial industry and passionate about investment data.Excellent organizational and time-management skills, capable of handling high volumes of data and meeting strict deadlines.Experience within data methodology/quality and processes is a big bonus.Previous experience in project management is preferred.Proficiency in Microsoft Excel.Hybrid WorkMorningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change.
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