Qko-592 Technical Writer I, Selling Partner Support Sop Team

Proficient English language skills
Basic understanding of HTML and XML
Selling Partner Services is one of the fastest growing businesses at Amazon, supporting over a million merchants selling on Amazon's stores. Within that business, Selling Partner Support is the organization that drives solutions to ensure sellers are successful. We build the communication tools that sellers use to receive help and drive cross-functional initiatives to improve their overall experience. The result of our work is seen in the growth of the Amazon business. We've had a direct impact on Amazon's success in attracting and retaining third party sellers.
Our work with sellers is paramount to Amazon's ability to continue to offer customers the largest product selection.
Minimum Requirements: Previous experience documenting contact center support processes
Previous experience publishing to a Content Management System
Broad understanding of Seller Support processes

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