Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections. Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued. Whatever your background, wherever you're from – we want you to join the conversation. Let's talk.
ABOUT THE TEAM
At Aircall, our integration partners are at the heart of our business and a driving force behind our growth and innovation. The App ecosystem team is part of the Partnerships organization. Our mission is to build a best in class App ecosystem and create fruitful partnerships for both partners and Aircall to bring our customers the best integrations for their businesses to thrive.
ABOUT THE ROLE
The Partnerships Technical Advocate is the technical bridge between Aircall and our technology partners. Your expertise in web development, APIs, and integrations will play a key role in inspiring and supporting our partners as they build innovative solutions using Aircall's platform. You'll collaborate closely with our Partner Development Manager to provide partners with technical insights, best practices, and most used integration features. On some occasions this will include creating technical documentation and detailed implementation plans. As a cross-functional role, you'll work with Product, Solutions Engineering, Implementation services, and other teams to maintain and grow our Developer ecosystem. This ecosystem includes our Developer Portal, integration pages, SDKs, public APIs, and marketplace listings.
You'll represent Aircall in the developer community, sharing knowledge and engaging with developers through blog posts, webinars, community events, and more.
MAIN ACTIVITIES Support and guide partners and developers building, testing, and optimizing integrations with Aircall, providing insights, assets, and troubleshooting support as needed.Create clear, detailed technical documentation and implementation plans that support partners throughout the integration process.Work closely with internal teams to maintain and expand our Developer Portal, SDKs, public API resources, and integration listings across marketplaces to ensure they reflect the latest features and best practices.Actively promote Aircall through blogs, webinars, and events to raise awareness of our platform and its possibilities, fostering a vibrant developer community.Research and identify emerging technology partners whose products align with Aircall's platform, bringing forward recommendations for partnership that enhance integration value and address emerging customer needs.
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