Job Description Summary
The Operations Manager will play a pivotal role in driving operational efficiency, process improvement, and organizational transformation within the country commercial team.
The Operations Manager is responsible for driving efficiency, effectiveness, and standardization within the assigned territory and functions as a right hand to the General Manager.
This individual will lead strategic initiatives to streamline operations, optimize workflows, and enhance overall performance to achieve business objectives and drive sustainable growth.
GE Healthcare is a leading global medical technology and digital solutions innovator.
Our mission is to improve lives in the moments that matter.
Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Our Pharmaceutical Diagnostics (PDx) business is the number one global supplier of contrast media and molecular imaging agents used to enhance medical imaging exams.
Roles and Responsibilities Operational Excellence Leadership:
Optimize operational processes and workflows to improve productivity.
Standardized ways-of-working are defined and maintained, by aligning with peers from other direct countries and regions.Identify opportunities for improvement across departments and functions, leveraging data-driven insights and analytics.Establish and monitor key performance indicators (KPIs) and metrics to measure operational performance and drive continuous improvement efforts.Own and/or support key business processes by ensuring that the region lives up to critical KPIs and commitments, such as forecast accuracy and financial planning.Ensure commercial connectivity to the regional and global organization & provide in-country data and insights.Gather and provide market insights and analytics to/from the Pricing team.Align on customer needs with Sales Management and voice the local market dynamics and needs to Regional Marketing and Product Management.Drive process automation and digital transformation initiatives to streamline operations and enhance agility.Coordinate and optimize supply planning with local Contract Manufacturing Organizations (CMOs).Stimulate adoption and utilization of commercial tools, so that these are used to their potential.Work with the global Commercial Excellence team on implementation plans of organization-wide initiatives.Change Management and Transformation:
Lead change management initiatives to drive organizational transformation and adoption of new processes and technologies.Engage stakeholders at all levels of the organization to communicate the vision for operational excellence.Provide leadership, guidance, and support to cross-functional teams involved in transformation projects.Define, coordinate, and facilitate training plans for the country/region organization.
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