.Help us to make ProvenExpert even more successful! Do you really want the perfect job? Or do you want the next step in your career to be deeply impactful? I can't offer you perfect, but I can offer deep impact. I have a successful 10-year-old SaaS product that needs awesome skillsets (maybe yours?) to reach new heights. As a team we're killing it in DE for our niche, but we have a lofty road map ahead of us (#disruptUSA) and a bus with a few key seats we still need to fill.Still reading? Awesome. Let me intro myself, hi my name is Remo. I'm the co-founder of ProvenExpert. You will be working closely with me; therefore, I want to give you context on us, what the role is about and what we're looking for.Me and my colleagues are fighting for the little (wo)man - the small business owners and one-(wo)man-bands who grind each and every day to master their craft. They want to focus on delivering outstanding work and getting more clients - not sales and marketing. That's where we come in as ProvenExpert - we provide a SaaS platform for small business owners to manage feedback and enable them to direct their online reputation.Role OverviewAs a Digital Reputation Manager (M/F/d), you are the go-to expert in what is happening in our niche; you will be responsiblefor ProvenExpert's reputation and keeping a close watch on competitors messaging. This role is a mix of Social Media Manager (M/F/d), Public Relations Executive (M/F/d), and Communications Strategist (M/F/d). This role focuses on reacting to external messages proactively to put our brand in the strongest position.TasksMaintain an eagle eye on how our brand is being perceived online - monitor Blogs, Social Media, and News Sources.Play a central role in strategic direction of all marketing campaigns.Develop and drive the weekly research reports to inform the wider business and Senior Management as to how the market is changing.Proactively & consistently share findings with relevant stakeholders.Keep a close eye on review websites to see what is being said about our brand.Monitor Social Media hash tags and competitor profiles daily.Proactively answer questions on Social Media channels (Instagram, LinkedIn, YouTube, Facebook).Maintain an eagle eye on competitors, notably how they are positioning themselves and managing their communities.RequirementsYou'll be great for this role if you have experience in:Experience managing a brand's Social Media channels.Demonstrated excellence in a fast-paced environment.Proactive approach to work tasks.Outstanding communicator eager to share analysis & insights.Proven expertise in data analysis from social sources.Social Media tool management experience (Sprout, Buffer, etc.).Customer service or experience in a customer facing role is a plus.You communicate excellent in German and English.BenefitsSafety first: During Covid-19 there you'll have the opportunity to choose between working from home or from our office with a safety and hygiene concept
