.Are you ready to power the World's connections?
About the role: Kong is looking for a seasoned, customer-facing Sales Engineer who is motivated to help drive new business, evangelize our technology, onboard and train new customers, and establish revenue potential with existing customers.
Ideally, this candidate should have experience working with open source technology and strong knowledge of Kubernetes, Docker, HTTP, cloud technologies (AWS, GCP, Azure), and SaaS technologies.
What you'll be doing: Support field sales in helping customers understand the value of the Kong API Management platform.
Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production.
Support PoCs throughout the entire evaluation process.
Ensure 100% customer satisfaction across assigned set of accounts.
Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs.
Create technical documentation for DevOps, implementations, and services engagements.
And any additional tasks required by the manager.
What you bring: 5+ years software engineer and/or sales engineer management experience at SaaS, Open Source, or Enterprise Software company.
Solid understanding of cloud computing trends and open source business models.
You are a strong listener and communicator.
You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.
Enthusiasm for working in a high-profile, fast-paced startup culture.
Bonus points: Experience with Kubernetes.
Experience with Docker.
Fluent working on Linux OSes.
Familiarity with CD/CI pipeline.
Any knowledge on DCOS/Mesos and Docker Swarm is a plus.
What is a Konger?
We are a group of makers, thinkers, and doers focused on helping today's developers build tomorrow's technology.
Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services.
We put design at the heart of everything we do, and we're relentlessly focused on creating beautiful experiences for our customers.
That's why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications.
We believe in the power of Open Source and everything it stands for.
That's why developers around the world enthusiastically contribute on top of our open-source platform.
We are passionate about solving challenges that will fundamentally shape the future of technology, and we're looking for the right people to join us on our mission.
If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.
Kong Core Values: Be Inclusive.
We work together from anywhere to achieve our common goals.
Our differences make us stronger.
Be Authentic