Pzp-110 Customer Care Rep. - English And Spanish (Temporary)

We are looking for an enthusiastic Customer Services Representative with Spanish and English as mandatory languages, and Dutch as a desirable language.
Any other language would be considered a plus to join our friendly team at European Ria Headquarters in Alcobendas, Madrid.
In this role, you will provide information to our customers about their transactions and resolve general queries they may have.
Your main responsibilities will include, but will not be limited to: Reviewing and correcting data of incorrectly processed transactions; Collaborating with the accounting department to reconcile and balance the refunds of cancelled transactions.
We will require you to have a minimum education of completed high school or college.
We will also look for: Good knowledge of MS Office and Internet Explorer; At least one year's work experience in customer services or a call center position; An additional language; Strong customer orientation skills; Excellent communication skills (both oral and written); Attention to detail; Good team working approach; Ability to work flexible schedules.
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