Collections Analyst
SCF HQ
Country: Spain
SCF HQ is looking for a Collections Analyst, based in our Madrid (HQ) office.
WHY YOU SHOULD CONSIDER THIS OPPORTUNITYSantander Consumer Finance focuses on business development related to consumer finance products, sales channels, and commercial agreements with dealers, vehicle manufacturers, or retail distribution establishments, as well as commercial functions associated with direct sales (branches, call centers, or digital channels) and indirect sales (through third parties) of consumer finance products.
Santander is proud of being an organization where there are equal opportunities regardless of gender identity, culture, and disability.
Our mission is to contribute to help more people and businesses prosper.
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
WHAT YOU WILL BE DOINGAs a Collections Analyst, you will help boost results in the Collections Business at HQ level through advanced analytics supporting the different management activities.
Collections in SCF has a homogeneous information model in the different geographies which is a Best Practice in this field.
The business decisions are fundamentally based on a quite sound data model that supports the management and has a direct P&L impact.
From the HQ team, the role implies close collaboration in execution tasks with the local counterparts in the different realities of each geography of the SCF units.
Therefore, this role allows a practical approach from a global perspective in a central topic of management with immediate P&L impact.
We need someone like you to help us in different fronts:
Boost Collections results through data analytics and business intelligenceSupport in the implementation, follow-up, execution, and automation of the Collections model both at HQ and at Local LevelCentral administration of the information model, incorporating and fostering Best Practices and adaptations necessary for each context (local units, external providers)Provide support to central business initiatives and transformation projectsSupport in the consolidation tasks, metrics, and reports to the Top ManagementWork with advanced data analytics to support the management, control, incentive schemes, campaign executions, and other support tasks to the collections managementCost and resource controlSupport budget planning and follow-up of targetsSupport audits and collaboration with other HQ AreasEXPERIENCEMinimum 2 years of experience in Collections analytics
EDUCATIONUniversity Degree (MsC) ideally in Engineering or Economics.
SKILLS & KNOWLEDGEKnowledge in Collections managementExtensive Experience in Data analytics and programming languages (SAS, SQL, R)Basic knowledge of Accounting, Risk, and Banking operationsMicrosoft Office package (Excel, PowerPoint)Advanced level of EnglishOTHER INFORMATIONThe role involves traveling.
Supports the resolution of Collection & Recoveries procedures, tracking claims, and contacting the different clients and third parties involved.
Reports inconveniences during the different steps of the credit cycle.
IdiomasSpanish
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