(Pw-767) Back Office Technician

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Job Title: Back Office Technician
Engie, a multinational group capable of leading the energy transition with its efficient and innovative services and solutions, seeks to incorporate a Back Office Technician to give support on back office daily tasks.
Functions:

Manage the switching process
Validating deals on system
Invoice final customers and TPI
Manage the customers and TPI needs and claims
Enter and process all relevant data of new customers in the system
Provide all necessary data and reports to the sales/financial team
Timely report problems to the Superior when needed
Update all contact information for clients
Deal with customer complaints and solve the issues as necessary in the area of responsibilities
Timely and proactively take care of all necessary administrative work

Requirements:

Bachelor Degree
Good level of Excel
2 years of experience in energy sector
Advanced Level of English
Good knowledge on the invoicing process of all tariffs
Good knowledge on the measurements process
Good knowledge on the switching process
Good knowledge on the energy back office tasks

LI-DNI
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