Additional Locations: Spain-Madrid; France-Île-de-France; Germany-Düsseldorf; Italy-Milan; United Kingdom-Hemel Hempstead.
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Job Overview: The Digital Learning Specialist is accountable for the implementation, utilization, and adoption of the Learning Management System in EMEA Endoscopy, as well as acts as Instructional Designer for the development of trainings. The role reports to the Associate Director, Commercial Learning & Development for Endoscopy EMEA.
The Digital Learning Specialist serves as the focal point for customer (Endoscopy sales teams) learning rollout and troubleshooting, sales training teams, technology teams (internal and external) and partners with EMEA and Global Internal LMS Core Teams, ensuring compliance with process, technology, and data requirements according to system governance.
The Digital Learning Specialist collaborates with the Commercial Learning & Development Managers and the Instructional Designer Core teams in the development of trainings and curriculums.
Essential Duties and Responsibilities: LMS Responsibilities: Provide strategic and tactical guidance for the EMEA Endoscopy LMS evolution, recommending technology or workflow solutions to efficiently deliver & track trainings, as well as improve user experience.Project map and plan the launch and implementation of new LMS functionalities, collaborating and communicating with key stakeholders.Collaborate with Global Sales Training, EMEA LMS CoE and other BSC divisional counterparts to leverage shared catalogs and technology expertise to maximize the use of learning content and successful implementation of new LMS functionalities.Maintain the daily operation and use of the LMS, including establishing curricula, users, user groups and other sub-systems, managing taxonomy, resolving or escalating technical problems, providing user support, and deliver training to key stakeholders.Create, maintain and distribute dashboards and reports that meet the business needs.Instructional Design Responsibilities: Collaborate with the Commercial Learning and Development Managers in the creation of new trainings providing instructional design expertise and guidance.Create e-learning modules, virtual sessions, presential trainings and curriculums as per key strategic business needs.A good understanding of Authoring Tools is required to deliver the best learning experience and to guide the teams.
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