Pv-728 | Receptionist

We are currently recruiting for an enthusiastic Receptionist to join the IT family in our restaurant IT Ibiza.

The main responsibilities of this role include:
To be the first point of contact for all guests.Meet, greet and seat all guests in a professional, courteous manner whilst ensuring the restaurant seating plan is followed.Support the team in order that they're able to meet the sales targets set for the restaurant.Follow daily open/close checklist.Menu (par level, update and maintenance).Booking system (screening, organising and amending floor plan as well as daily update of guests' profiles).Support your manager for table allocations and floor updates during service.Follow Lost & Found procedure.Print table plan before each service and ensure there are enough copies before each service.Provide the floor with important information regarding seated tables in due course.Provide constructive feedback to the management on a daily basis, to drive service levels and productivity up.Answer the phone quickly (within 3 rings) and deal with caller or redirect call to relevant person/department.Understand customers to be prioritised - VIPs, unhappy customers, regulars etc.Ensure the customer's needs come first.Ensure the bar transfers are taken care of during the service, when seating the guest following drinks at the bar.Follow grooming standards highlighted in Reception handbook.Signing in and out shift times on a daily basis.Undertake any responsibility assigned by a line manager.Promote, establish and maintain a regular customer base and communicate all information to staff. Benefits: Flexible working hours. Job Types: Full-time, Permanent

Salary: 1,800.00€ - 2,000.00€ per month

Expected Start Date: 23/07/2021

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