Are you ready to make a BIG impact with TD SYNNEX? In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.Job PurposeSoftware Operations department is part of the Tech Data Regional Innovation Business Services (RiBS) based in Barcelona. You will manage the procurement activities for software vendors and stakeholder relationships, and also you will be part of a multi-cultural and dynamic group that is driving a digital transformation of our service.Our aim is to improve the day to day activities to be able to increase our partners' satisfaction.Accountabilities: You will be responsible for:Purchase order management: Process purchase orders (create, modify, control and follow up) according to SLA's and vendor specifics.Monitor license confirmations and ensure deliveries on time.Follow up of invoicing and solve price discrepancies.Internal customer and vendor's account management: Daily regular management information to internal and external stakeholders as required, with responsibility for data integrity.Direct accountability for key metrics of specific vendor set.Identify, monitor and solve incidents.Order quality analysis: Provide analysis of order quality per vendor and country on a monthly basis.Strive for improvements, e-commerce tools efficiency and drive changes for the assigned accounts.Coordination with other areas/departments: Coordinate with local teams and other RiBS departments to ensure a proper process performance and customer satisfaction.To own and manage through to completion any ad-hoc projects as defined by the Software Operations Manager.Knowledge Skills and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Technical skills: Experience with SAP and BWExperienced MS Office user (mainly MS Excel)Proficient English speaker (and optionally other languages German, French, Italian)Strong purchasing management and controlling skills with ability to understand and resolve problemsSoft skills: Strong communication skills and customer-orientedAnalytical, organized, with ability to plan and juggle multiple priorities and maintain focusAbility to work under pressureProactive and self-motivatedEffective teamwork with internal customers and stakeholders in problem solvingAdaptation to a changing environmentFlexibility on working hours (Q-end, bank holidays etc.)#J-18808-Ljbffr
